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CN - Customer Service Representative in Delta at Bunzl Distribution

Date Posted: 4/2/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Delta
  • Job Type:
    Customer Service
  • Experience:
    At least 2 year(s)
  • Date Posted:
    4/2/2018

Job Description



Bunzl Distribution

Visit our website at:
http://www.bunzldistribution.com
To see why customers value Bunzl, Click here.
Your career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition and skill set?  At Bunzl, we understand and want to invest in you. With our multi-career options, you’ll not only be able to find the adventure you are looking for today, but can be confident that new opportunities will be there for advancement in your future.
At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude.    
BUNZL IS KEEPING BUSINESSES MOVING
Responsibilities:
  • Answering customer inquiries, entering and successfully processing orders (50-100 daily) via the AS400 
  • Investigating customer problems and/or complaints to successful resolution
  • Maintaining relationships with both internal and external customers with exceptional service
  • Function as a liaison between customer service and other branch departments, National Accounts and/or Sales Representatives to provide product pricing and product research
  • Producing monthly order guides
  • Expediting orders as required
  • Working effectively in a team environment to meet business goals and objectives
  • Other duties as assigned

Job Requirements

  • High School graduate or equivalent with a minimum of 2 years of customer service experience in a call center environment. Bachelor's degree preferred
  • Ability to effectively work in a Windows environment with experience in Outlook, Word and Excel
  • Experience with IBM AS400 operating system a plus
  • Excellent verbal and written communication skills
  • Problem solver with the ability to multi-task using judgment and decision-making skills
  • Excellent detail-orientated customer service skills
So, what are you waiting for? A new career awaits you with endless opportunities.
Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion.  Bunzl North America is headquartered in St. Louis, Missouri.  Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 4,800 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.
Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including an RRSP with a company match.
Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, perceived race, ancestry, place of origin, national origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, record of offences, marital status, family status, disability, social circumstances, political belief and/or source of income; or any other prohibited ground of discrimination as defined in the applicable Human Rights Legislation.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)